Content：Date:2007-10-24 19:37

Hello, I ordered a dvd set from you(coming into the U.S.) and when tracking it though EMS it states it was handed over to customers, does this mean there is a problem or delay in the order or is the normal?

Reply：Date:2007-10-25 03:26

Hi,

Thanks for your question,and we have track the number for you:

Online Tracking

EA972958445CN

? ? Your item was released from Customs(UNITED STATES OF AMERICA USORDA) at 2007-10-24 08:00:00 ? Timing Site Status ? 2007-10-22  20:10:00 DONGQUSUDI  Despatch from Sorting Center   ? 2007-10-22  22:33:48 BEIJING  Arrival at Sorting Center   ? 2007-10-23  02:11:56 BEIJING  Despatch from Sorting Center   ? 2007-10-23  22:07:00 UNITED STATES OF AMERICA USORDA  Arrival at Sorting Center   ? 2007-10-23  22:08:00 UNITED STATES OF AMERICA USORDA  Handed over to Customs   ? 2007-10-24  08:00:00 UNITED STATES OF AMERICA USORDA  Released from Customs

?

that all ok,your customer will recevie items at 25-10 or 26-10,thanks again and have a nice day!

servicer:helen(0015)

www.nicedvder.com

2007-10-25

Content：Date:2007-10-13 02:03

Why do is ask to enter a digit number each time we like in, I assume if for security but isn't our password along god enough? Thanks Donald

Reply：Date:2007-10-13 07:05

Hi,

Thanks for your question,sorry, this is a safe step for your account,thanks for your understanding.

best regards

servicer:helen(0015)

www.nicedvder.com

2007-10-11

Content：Date:2007-10-10 05:46

If I purchase items from you will they arrive looking just like they are pictured on your website the exact same packaging?

Reply：Date:2007-10-10 07:11

Hi,

Of couse,items picture same packaging on our website.

thanks

servicer:helen(0015)

www.nicedvder.com

2007-10-10

Content：Date:2007-10-10 01:06

Hello I just wanted to confirm that the Everybody Loves Raymond set is the full 8 season , I have season a 7 season set with similar packaging on another site. You set includes 8 season correct?

Reply：Date:2007-10-10 02:11

Hi,

Thanks for your question,please visit:http://www.nicedvder.com/product_21.html

yes,our set includes 8 seasons,thanks again.

servicer:helen(0015)

www.nicedvder.com

2007-10-10

Content：Date:2007-10-08 14:14

I had a big order with Nicedvder, some problems were raised for the shipping. They follow it perfectly, and now the problem is solved. Their endeavor to support their customers is appreciable.

Reply：Date:2007-10-09 06:31

So many thanks for your understanding,and because 10-1 to 10-7 is china national day,all ship company doesnt work,so have this trouble.

but whether any thing,we need say sorry to you.

best regards

www.nicedvder.com

2007-10-9

Content：Date:2007-10-02 05:36

I'm intrested in possibly buying from you. I noticed that your prices are lower than one of your competitors. It just doesn't seem that you are a very big site. How long does it take to get an order once it has been placed?

Reply：Date:2007-10-02 19:54

Hi,

Thanks for your message,and if you order on our website,after 4-7 days,you will recevied your items,thanks again.

servicer:helen(0015)

www.nicedvder.com

Content：Date:2007-06-28 22:09

Hi, I am visiting china in a few weeks, do you have a shop I can visit to look at your dvds?

Reply：Date:2007-06-29 01:33

Hi,

of couse ,let me know if you arrived china,and welcome to you visit our store,thanks.of couse,our store in nanjing,shanghai, and changzhou.

other city hasnt our store now,thanks again.

Content：Date:2007-06-27 08:27

Will i have to pay import tax on these dvds? When do you take the shipping payment off when i buy 200 discs because when i check out it is still there.

Reply：Date:2007-06-27 09:53

Hi,

no problem,we will change your order to you if have your order,and we will remove the postage for you,thanks

www.nicedvder.com

Content：Date:2007-06-15 11:06

hi~! i got them before i'm leaving this city~!! i'm really appriciate that~! DVD's really good! thank you so much~!!!

Reply：Date:2007-06-15 11:13

Hi,

Thanks for your message,and next,we will tell you items arrived date,than,you canget items soon.

www.nicedvder.com

Content：Date:2007-06-12 22:14

Hi there, I am just putting an order in now which is well over 200 discs and it still says that i have to pay shipping. Also I am paying via western union, how do i go about getting the two free movie channel DVDs and how much do I take off the total amount for the western union fee.

Reply：Date:2007-06-14 17:20

Hi,

I have been email to you ,thanks

www.nicedvder.com

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